Customer Service Representatives – Christchurch

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  • Are you a people’s person?
  • Do you enjoy communicating with others?
  • Want to develop a career in the customer service environment?
A well known Recruitment company are looking for Customer Service Representatives to send to multiple roles available in Christchurch and it’s surrounding areas. 

 
What the job entails:
  • Attracting potential customers by answering product and service questions, suggesting information about other products and services
  • Opens customer accounts by recording account information
  • Maintains customer records by updating account information
  • Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, following up to ensure resolution.
Suitable candidate traits:
  • Customer Service
  • Product Knowledge
  • Quality Focus
  • Problem Solving
  • Market Knowledge
  • Documentation Skills
  • Listening
  • Phone Skills
  • Resolving Conflict
  • Analyzing Information
  • Multi-tasking
Benefits:
  • Growth and career opportunities
  • Potential higher income opportunities
  • Interaction with the public
  • Transferable skills
You will need to be in Christchurch for at least 8 weeks and have previous Customer Service experience.
 
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